Welcome to Merrill Animal Clinic
Your Veterinarian in Jacksonville,FL
Call us at (904)-744-7206

Dear Friends, Clients, and Parents of patients, 

 In light of the social distancing concerns with COVID-19 the staff at Merrill Animal Clinic takes the health and safety of our community very seriously. We also want to continue to provide the excellent care we are known for to the pets in our community. In order to follow the recommendations from the CDC we will be implementing changes to how we interact with our clients and patients during this time. 

 For All Clients: 

~Our online pharmacy can be utilized for prescription refills and food orders that will be delivered directly to your home. https://merrillanimalclinic.ve... 

~Please call ahead for all orders (medications, flea/heartworm medications, prescription diets, ect.) 

~ Once the medication is ready,  a team member will take payment over the phone. We ask that you are prepared with electronic payment (Credit cards) instead of cash.

~When you arrive to Merrill Animal Clinic, please call the front desk with the parking spot number you are in and a team member will deliver the medication to your car along with your receipt. 

Your pet’s healthcare

 Vet Valet Service

 ~ When you arrive to Merrill Animal Clinic please call us at 904-744-7206 from the car to let us know that you are present. Our parking spots have a number associated with them and you will inform the receptionist which parking spot you are in. 

 ~ Please be ready to provide a history and any other requested services (for example: nail trim, medication refills or flea/heartworm prevention). 

  ~A Merrill Animal Clinic team member will come to your car and take your pet into the building for treatment and then deliver your pet back to your vehicle. We ask that you are prepared with a mobile phone so that we can communicate with you while your pet is in our car. Your payment will be taken over the phone and your receipt will accompany your pet when taken back out to your vehicle.

 ***CATS MUST BE IN CARRIERS AND DOGS MUST BE ON LEASH***  Merrill Animal Clinic will refuse services to any pets that are not properly secured in a carrier or on a leash.

 ~All forms needed for surgeries and drop off appointments will be emailed to you prior to the appointment.  

Telemedicine   

In order to keep you safe at home but keep up with routine visits, Merrill Animal Clinic is introducing a new way to communicate with our veterinarians from the safety of your own home! 

 ~You may schedule a telephone consult which will facilitate the needs for your pet. If it turns out your pet needs to be seen the telemedicine charge will be credited to your account on the patient’s visit 

 ~Please note that this service is only available for current clients and medications can only be prescribed if the pet has had a physical exam with in the last year per AVMA guidelines.  

 ~Please contact us with any further concerns. We can be reached at 904-744-7206 or emailed at merrill7530@aol.com.  Thank you for working with us during this time to limit the spread of COVID-19. Monitor our facebook page for further updates or changes. We consider all of our clients and patients as part of our MAC family and want to keep everybody healthy!

7530 Merrill Rd
Jacksonville, FL 32277